Serums & Masks

Ivy' Skin does not offer refunds or exchanges. If you receive a faulty or damaged item, we’re happy to offer a replacement on a case-by-case basis. Please note that faulty items must be reported within 30 days of the purchase date. Please contact us at ivyskinstore@gmail.com to complete this process.

Orders take 1 -2 days to process. We will work quickly to ship your order as soon as it has been processed. Once your order has shipped, you will receive an email with tracking information. Delivery times vary depending on your location.

Standard UK shipping typically takes 4-7 business days

Express UK shipping typically takes 2-4 business days

Standard US/Canada shipping typically takes 4-7 business days

Express US/Canada shipping typically takes 2-4 business days

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order.

UK Shipping

Standard Shipping (4-7 Business Days) £3.99

Express Shipping (2 - 4 Business Days) £9.95

US/Canada Shipping

Standard Shipping (4-7 Business Days) $7.95

Express Shipping (2 - 4 Business Days) $15.99